Pick the right address
Use support@tubnexa.com for product, account and billing help, and privacy@tubnexa.com for data requests.
CONTACT / 01
Contact TubNexa.
Questions about the product, your account or a thumbnail? Email us and include what you were trying to do.
For creators with a question about TubNexa, their account or their data.
TUBNEXA / SUPPORT / 0216:9
FOCAL SUBJECTMake one idea large enough to read.
VISUAL PROMISEWE READ EVERY EMAIL.
01Supportsupport@tubnexa.com
02Privacyprivacy@tubnexa.com
03ReplyAs soon as we can
WHY THIS WORKFLOW
How to get a fast answer.
Write to support@tubnexa.com for product, account and billing questions. For data access, correction or deletion requests, write to privacy@tubnexa.com. Include the email you signed up with and, if relevant, a link or screenshot of the problem. That helps us reply with a real answer instead of another question.
THE WORKFLOW
From rough premise to a frame worth reviewing.
See the full workflowDescribe the issue
Say what you tried, what you expected and what happened instead.
Attach context
Add the account email and a screenshot or link when you can.
KEEP THIS CLOSE
What to include in your message
The more context, the faster the answer.
Open the Analyzer01
The email address of your account.
02
What you were trying to do.
03
A screenshot or link, if relevant.
04
Your browser and device, for display problems.
QUESTIONS CREATORS ASK
Useful answers before you choose a workflow.
Where do I ask a billing question?
Email support@tubnexa.com and include the account email.
How do I delete my data?
Email privacy@tubnexa.com with your request and the account email.
Do you offer a free start?
Yes, you can start creating for free. See the pricing page for plan details.
READY WHEN THE IDEA IS
Bring the rough version. Leave with a clearer point of view.
No inflated promises. Just a better place to begin.